Refund Policy
Last updated: [Date]
At IPTV PROVIDER 8K, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested for purchases made through https://iptvprovider8k.shop.
1. Eligibility for Refunds
Refund requests may be considered only for first-time purchases and must be submitted within 7 days of the original purchase date, unless otherwise stated on the product page.
2. Non-Refundable Cases
- Requests made after the stated refund period.
- Issues caused by unsupported devices, poor internet connection, or incorrect setup outside our instructions.
- Accounts suspended or terminated due to misuse, abuse, sharing, fraud, or violation of our Terms of Service.
- Renewals, promotional offers, discounted plans, or bonus months, unless required by applicable law.
3. How to Request a Refund
To request a refund, contact us at support@iptvprovider8k.shop with your order details, payment email, and the reason for your request. We may ask for additional information to review the request.
4. Review Process
Once your request is received, we will review it and reply within a reasonable timeframe. If approved, the refund will be sent back to the original payment method used for the purchase.
5. Processing Time
Approved refunds may take several business days to appear, depending on your bank, card issuer, or payment provider.
6. Chargebacks
If you experience a problem, please contact us first before opening a chargeback. Fraudulent or abusive chargebacks may result in suspension of service and future purchase restrictions.
7. Contact
For refund questions, contact us at support@iptvprovider8k.shop.